Policies of Longarm Classroom

The following are the policies of Longarm Classroom

Refund Policy

Please note that Longarm Classroom, a division of Longarm University, Inc., does NOT refund the price of any online class on the Longarm Classroom website. When you purchase a class, it is assumed that you, the customer, have the ability to view the content of the class in an adequate manner.

All video on the Longarm Classroom website is both Android and IPad friendly. You can also view the video on almost any mobile device.

Longarm Classroom recommends that you confirm your ability to view the videos classes that you purchase by first viewing the FREE tutorial videos on the Tutorial Page of the Longarm University website.

To view the Longarm University Tutorial Page Click Here

Return Policy

 If your online class includes a DVD, and the DVD does not work properly, please return it to Longarm Classroom for a replacement DVD. Please send an email to let us know that you will be returning the DVD for replacement. Please note that return shipping fees are not refundable.

Cancellation Policy

Once an online class has been purchased, it can NOT be cancelled. Please make sure you are signing up for the correct class. If you have any questions about the class you want to attend, please send an email to LongarmClassroom@aol.com

Shipping Policy

 If your online class includes a DVD it will be shipped to you within 2 - 3 weeks of the date you registered for the online class. If there is a delay in shipping, you will be notified via email.

Longarm Classroom will ship your DVD via the US Postal Service. Longarm Classroom ships to all countries that are served by the US Postal Service.


If you have any questions about the Longarm Classroom policies, please contact us at LongarmClassroom@aol.com

Contact Us

If you have any questions, concerns or need to mail a DVD back to Longarm Classroom please contact us at:

Longarm Classroom
12313 SE 198th Street
Kent, WA 98031

Phone: 253-854-3362


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